This service is suitable for businesses that have outgrown spreadsheets, scattered messengers and manual control. We develop CRM systems, ERP modules and automation for real company processes: requests, sales, warehouse, logistics, delivery, documents, analytics, user roles and integrations with external services.
What tasks the system solves
A CRM or ERP system should not solve an abstract “client database” task. It should solve real operational business problems. The system helps organize areas where data is currently lost, duplicated or processed manually.
- Requests and clients: collecting leads from the website, Telegram, Viber, Instagram, telephony and other channels.
- Sales and statuses: pipeline, responsible managers, tasks, communication history and processing control.
- Warehouse management: stock, reservations, low-stock alerts, deliveries and write-offs.
- Logistics and delivery: couriers, routes, order statuses, dispatching and execution control.
- Documents: generation of invoices, acts, waybills, templates and internal documents.
- Analytics: reports for management on requests, sales, warehouse, employees and process efficiency.
What is included
We start with process analysis: how requests are handled now, who is responsible for what, where data is lost, which actions are repeated manually and which metrics matter to management. After that, we design the system structure and launch it step by step.
- Business process analysis before development.
- User role design: administrator, manager, operator, warehouse, courier, owner and other roles.
- CRM or ERP module development for real company scenarios.
- Admin panel for managing data, users, statuses, content and settings.
- Notifications in Telegram, email, CRM or internal dashboard.
- Integrations with website, payments, telephony, messengers, warehouse and external services.
- Testing and launch with key scenario checks.
Who this is for
This solution is suitable for companies with a regular flow of requests, several employees, warehouse, delivery, operators, managers or the need for clear analytics. It can be a medical company, service business, logistics company, warehouse service, online store, delivery business, coffee shop, fintech project or B2B company.
Why staged launch is better
You do not always need to build a large ERP system immediately. Often, the right approach is to start with an MVP: requests, statuses, roles, notifications, basic analytics and one key module. After launch, the system can be improved based on real data, not assumptions.
This approach lowers the starting budget, speeds up launch and helps the team adapt to the new workflow faster.
What can be automated additionally
- automatic request distribution between managers;
- reminders about overdue tasks and unanswered requests;
- automatic route planning for delivery;
- QR code scanning for orders, warehouse or couriers;
- adaptive pricing, tariff and calculation logic;
- integration with Telegram, Viber, WhatsApp, Instagram and web chat;
- integration with payments, telephony, API and external CRM systems;
- dashboards and reports for management.
How the launch works
First, we run a short brief and analyze the current process. Then we suggest the structure of the first stage, describe the main modules, roles, statuses and integrations. After approval, we start development, test the scenarios and help implement the system into the team’s workflow.
If you already have a website, CRM or internal system, we can join the existing project: audit it, stabilize it, improve functionality, add integrations or move processes into a more convenient system.
Send a request, and we will review your process, define the first automation stage and suggest which modules can bring the fastest business effect.
