Website, CRM and external services integration is needed when leads, clients, statuses and notifications must be transferred automatically without manual copying. This is especially important when the website already receives traffic, but requests go into different channels and part of the information gets lost.
We connect websites, CRM systems, Telegram, Viber, WhatsApp, telephony, payments, warehouse, analytics and other services through API. For the general integration page, see API integrations for business.
What can be integrated
- website forms with CRM, email, Telegram or admin panel;
- client cards with request history and sources;
- lead statuses between website, CRM and internal system;
- notifications for managers, clients and admins;
- payments and payment statuses;
- telephony, calls and events;
- analytics for sources, requests and conversions.
Integration cost
Website and CRM integration usually starts from 400 €. The cost depends on services, API documentation, data exchange logic, authorization, error handling and testing.
When integration pays off
Integration pays off when managers stop copying data manually, leads do not get lost, management sees request sources and the team reacts to clients faster.
If there is no CRM yet, consider CRM development or turnkey CRM.
Conclusion
Website, CRM and external services integration connects separate channels into one system and removes manual work that slows down sales and request processing.
Laravel
PHP
Python
Telegram API
Viber API
Linux